IMMEDIATE! 1 Year Contact Centre Agent $2.8K ( Central / East ) Govt Project #HYT
Position: Contact Centre Agent (1-Year Contract)
Salary: $2,800 per month + 1-Month Completion Bonus
Start Date: 10 October 2025 (Friday)
Duration: 1 Year Contract
Training Details:
- Duration: 2 weeks (Full-time)
- Hours: 9.00 am – 6.00 pm (Monday – Friday)
Official Working Hours (after training):
- 8.30 am – 5.30 pm (Monday – Friday)
- Shifts may be staggered by ± 30 minutes based on operational needs
Location: Final deployment after training will be in Town or East area (to be confirmed).
Key Responsibilities- Handle incoming customer enquiries via phone and email.
- Assist with enrolment, account updates and service information.
- Provide accurate and timely responses to SkillsFuture-related queries.
- Maintain records and update internal systems after each interaction.
- Escalate complex issues to supervisors for resolution.
- Support process improvement initiatives to enhance customer experience.
- Minimum GCE O-Level / Nitec / Diploma.
- Able to commit full-time and start on 10 October 2025.
- Prior experience in contact centre or customer service roles is advantageous.
All qualified applicants, please click “ APPLY NOW”
Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026
Email : kimlow@recruitexpress.com.sg
Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599