Part-Time Admin Assistant (Operation Dept)

We are looking for Admin Assistant (Operation Department ) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.


Work Day:


Shift 1: Monday to Thursday, 7am - 4pm


Shift 2: Friday to Sun, 7am - 4pm


Shift 3: Monday to Thursday, 2pm - 11pm


Shift 4: Friday to Sun, 2pm to 11pm


Work Shift:


7am to 4pm or 2pm to 11pm



Responsibilities:


  • Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins
  • Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
  • To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
    • Assist in any ad hoc duties assigned by Executive or Assistant Executive


Requirements:


  • Minimum 1 year experience in customer service, scheduling
  • Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
  • Pleasant and friendly personality Strong problem solving capabilities
  • Able to work at a fast pace environment, fast learner, willing to take up responsibility
  • Computer literacy
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